Terms of service
GENERAL
Access to and use of this Website and the products and services available through this Website are subject to the following terms and conditions (the “Terms and Conditions”). By using this website, you are agreeing to all of the Terms and Conditions.
Unless otherwise specified, the materials on this website are directed solely at consumers who access the website from the United States. Presso Inc. does not represent that any product referred to in the materials on this website is appropriate for use, or available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.
Any contract between us, whether for use of the site or in relation to the purchase of products or services through the site will be governed by the laws of the State of Nevada and all parties submit to the exclusive jurisdiction of the state and federal courts of Nevada.
Presso Inc. reserves the right to alter these Terms and Conditions from time to time by posting new terms and conditions on this website. You should check this page regularly to take notice of any changes we may have made.
COPYRIGHT
All designs, text, graphics, videos and their selection and arrangement on this website are the
copyright of Presso Inc. Permission is granted to users to electronically copy or print portions
of this site for their own personal, non-commercial use. Any other use of materials on this site
without Presso Inc’s prior written consent is strictly prohibited.
ACCEPTANCE OF ORDER
Presso Inc. reserves the right to restrict the number of items available for sale to any
customer. All orders are subject to availability. If your order cannot be fulfilled, you will be offered an alternative or given a full refund.
We accept payment by most major credit or debit cards. Payment will be debited from your account before the shipment of your purchase.
We will acknowledge that your order has been received by sending an e-mail to the e-mail address you provide in your registration form. Only those goods listed in the confirmation e-mail sent at the time of shipping will be included in the contract.
Details of the purchase, details from the card, and the PIN are sent through to Secure Hosting.
We identify the relevant card scheme (Visa, MasterCard etc.) and send the details through them to the bank or other institution that issued the card.
If the details can't be verified, the payment is normally declined and the shopper or payee is asked to use another type of payment.
Upon receiving your order. we carry out a standard preauthorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Goods will not be shipped until this preauthorization check has been completed. Your card will be debited once the order has been accepted.
We make no guarantees or representations regarding when your order will be shipped or when you will receive it.
PRICE INFORMATION
Presso Inc. has taken great care to ensure prices are accurate.
Prices for our products are subject to change without notice. We reserve the right at any time
and without notice to modify or discontinue this website (or any part or content thereof). We
shall not be liable to you or to any third-party for any modification, price change, suspension,
or discontinuance of this site.
All prices stated on this website are exclusive of sales tax unless otherwise specified. In the
event that sales tax is applicable to the purchase of products or services through this website,
the customer shall be liable for the payment of such sales tax in addition to the stated price of
the products or services.
ACCURACY OF INFORMATION
We have made every effort to display as accurately as possible the colors and images of our
products that appear on this site. We cannot guarantee that your computer monitor's display of any color will be accurate.
Occasionally there may be information on our site that contains typographical errors,
inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers,
product shipping charges, transit times, and availability. We reserve the right to correct any
errors, inaccuracies, or omissions, and to change or update information or cancel orders if any
information in the Service or on any related website is inaccurate at any time without prior
notice (including after you have submitted your order).
PRIVACY POLICY
Our privacy policy which sets out how we will use your information, can be found at Privacy
Policy.
PROHIBITION
You must not misuse this Website. You will not: commit or encourage a criminal offense;
transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is
malicious, technologically harmful, in breach of confidence or in any way offensive or
obscene; hack into any aspect of the website; corrupt data; cause annoyance to other users;
infringe upon the rights of any other person's proprietary rights; send any unsolicited
advertising or promotional material, commonly referred to as "spam"; or attempt to affect the
performance or functionality of any computer facilities of or accessed through this website.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack,
viruses or other technologically harmful material that may infect your computer equipment,
computer programs, data or other proprietary material due to your use of this website or to
your downloading of any material posted on it, or on any website linked to it.
PRODUCT RETURNS
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@rok.coffee.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@rok.coffee.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@rok.coffee.
PRODUCT WARRANTY
Our limited warranty terms and conditions can be found here.
INDEMNITY
You agree to indemnify, defend and hold harmless Presso Inc., its directors, officers,
employees, consultants, agents, and affiliates, from any and all third party claims, liability,
damages and/or costs (including, but not limited to, legal fees) arising from your use on this
website or your breach of the Terms and Conditions.
WAIVER
If you breach these conditions and we take no action, we will still be entitled to use our rights
and remedies in any other situation where you breach these conditions.
